Retain & Grow
your existing clients
I help agencies unlock profitable growth from their existing clients.
With firsthand experience doubling revenue, tripling profit and successfully selling my own agency, I support agency leaders to unlock organic growth, reduce founder reliance, and embed the habits that drive long-term success.
Everything I do is grounded in real experience and tailored to your agency - practical, commercial and focused on what really drives results.
5 levers to drive
organic client growth
A clear, practical framework I’ve developed over 20 years in agency growth - grounded in real-world experience and proven to drive revenue, retention and long-term client value.
How we can work together
Client Growth Health Check
A practical diagnostic to quickly assess how well your agency retains and grows clients, with a clear plan for what to focus on next.
Retain & Grow: 90-days
A focused 3-month partnership designed to unlock growth from your existing clients and embed lasting commercial habits.
Support & Scalable Options
Flexible, ongoing support for accountability, sharper commercial focus, or team development - tailored to fit your needs.
“Nicky’s advice was consistently sharp, strategic, and grounded in what really mattered - the client’s needs. She brought a calm, supportive presence that helped us stay focused and confident”
Lucy Freeman, Director of Consultancy, Scarlett Abbott